In our 15th episode of The Sales MiNUT, we sat down with Victoria Loewenstern, the Director of Sales Development at LivePerson.
Watch this 1-minute video to hear about the most awkward thing that ever happened to her on a Zoom call, learn how she keeps prospects’ attention during a demo, and find out what her biggest sales no-no is.
Watch the video or read the transcripts below:
Describe your sales philosophy in under 6 words.
Treat prospects like humans and not a number.
What’s the last sales tip you heard that hit home?
Figure out how to sell to the 97% of people who don’t want to buy, as opposed to the 3% of people who do.
What’s the worst way to ruin a sales demo?
Starting with a slide deck about your company.
What’s the best piece of sales coaching you ever received?
Don’t let one bad day turn into a bad week, which will turn into a bad month.
How do you keep prospects’ attention during a demo?
Make it conversational, make sure that they’re engaged, and don’t be afraid to show a little bit of your personality. People buy from people.
What’s your biggest sales no-no?
Blindly going into a cold call with no research, and of course, the spray and pray method. Don’t do it.
What’s the most awkward thing that ever happened to you on a Zoom call?
I would say my dad forgetting to close his bedroom door and started changing his shirt. My boss was like, “What’s going on?”
To win 5-lbs of walnuts, count down from 10 but switch 1,2,4,8 with the word “walnut”.
Ten, nine, walnut, seven, six, five, walnut, three, walnut, walnut.
Did I get it?