In our 19th episode of The Sales MiNUT, we sat down with Natalie Grace, the Director of SMB Sales at The Mom Project.
Watch this 1-minute video to hear what her sales philosophy is, learn what reps should do to make the buying experience better for prospects, and find out who scaled her back during a Zoom call.
Watch the video or read the transcripts below:
Describe your sales philosophy in under 6 words.
Transparency and authenticity win fruitful deals.
What’s the best cold call/email opening line you’ve ever heard?
I’m a really big reader and actually have a bookstagram and this person called out a book I had just read and asked me about it before even pitching anything.
What should reps do to make the buying experience better for prospects?
Don’t strive for perfection. Strive for connection.
What’s your biggest sales no-no?
Showing all of your cards at once and then not holding the line when necessary.
What’s the most awkward thing that ever happened to you on a Zoom call?
I have an 18 pound cat. I was in the middle of a conversation with my team, and he decided he wanted to scale my back. But I was wearing a sweater, so then he got stuck.
To win 5-lbs of walnuts, count down from 10 but switch 1,2,5,9 with the word “walnut”.
I’m already sweating.
Ten, walnut, eight, seven, six, walnut, four, three, walnut, one.
Dang it.
